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ahmed sobhy

ahmed sobhy

..

Cairo Egypt
Employed Open to opportunities
Seeking a challenging position in a multi-national organization where my educational background and personal skills can be applied and further developed.
Resume created on DoYouBuzz

Senior customer care representative

Expedia
August 2015 to September 2016
  • • Provide the best service to customers to achieve the highest level of customers' satisfaction.
    • Managing customer's accounts in terms of invoices, suspension of lines and any other related issues.
    • Dealing with unsatisfied customers & providing them with satisfactory solutions.
    • Communicate and coordinate with other customer service departments to answer all relevant customers' inquiries.
    • Following-up on customer complaints and requests to assure implementation.
    • Escalate problems & provides relevant feedback to the right channels.
    • applying the company's vision and values with making a good public image for the company.